2026 Spring UGBA 160 001 LEC 001

Spring 2026

UGBA 160 001 - LEC 001

Customer Insights

Ellen Riemke Katrien Evers

Jan 20, 2026 - May 08, 2026
Tu, Th
12:30 pm - 01:59 pm
Chou Hall N570
Class #:34341
Units: 3

Instruction Mode: In-Person Instruction

Current Enrollment

Total Open Seats: 2
Enrolled: 72
Waitlisted: 0
Capacity: 74
Waitlist Max: 50
Open Reserved Seats:
10 reserved for All Undergraduate Students including Visitors

Hours & Workload

6 hours of outside work hours per week, and 3 hours of instructor presentation of course materials per week.

Final Exam

THU, MAY 14TH
03:00 pm - 06:00 pm
Chou Hall N570

Other classes by Ellen Riemke Katrien Evers

Course Catalog Description

Consumer behavior is the study of how consumers process information, form attitudes and judgments, and make decisions. Its study is critical to understand how consumers think and behave, which is critical for a company wishing to develop a customer focus. Given how different people are, it is amazing how similarly their minds work. Consumer psychology is the systematic study of how consumers perceive information, how they encode it in memory, integrate it with other sources of information, retrieve it from memory, and utilize it to make decisions. It is one of the building blocks of the study of marketing and provides the student with a set of tools with diverse applications.

Rules & Requirements

Repeat Rules

Course is not repeatable for credit.

Requirements class fulfills

Meets Social & Behavioral Sciences, L&S Breadth

Reserved Seats

Reserved Seating For This Term

Current Enrollment

Open Reserved Seats:
10 reserved for All Undergraduate Students including Visitors

Textbooks & Materials

See class syllabus or https://calstudentstore.berkeley.edu/textbooks for the most current information.

Textbook Lookup

Guide to Open, Free, & Affordable Course Materials

eTextbooks

Associated Sections

None