Spring 2026
UGBA 160 001 - LEC 001
Customer Insights
Ellen Riemke Katrien Evers
Jan 20, 2026 - May 08, 2026
Tu, Th
12:30 pm - 01:59 pm
Chou Hall N570
Class #:34341
Units: 3
Instruction Mode:
In-Person Instruction
Offered through
Walter A. Haas School of Business
Current Enrollment
Total Open Seats:
2
Enrolled: 72
Waitlisted: 0
Capacity: 74
Waitlist Max: 50
Open Reserved Seats:
10 reserved for All Undergraduate Students including Visitors
Hours & Workload
6 hours of outside work hours per week, and 3 hours of instructor presentation of course materials per week.
Final Exam
THU, MAY 14TH
03:00 pm - 06:00 pm
Chou Hall N570
Other classes by Ellen Riemke Katrien Evers
Course Catalog Description
Consumer behavior is the study of how consumers process information, form attitudes and judgments, and make decisions. Its study is critical to understand how consumers think and behave, which is critical for a company wishing to develop a customer focus. Given how different people are, it is amazing how similarly their minds work. Consumer psychology is the systematic study of how consumers perceive information, how they encode it in memory, integrate it with other sources of information, retrieve it from memory, and utilize it to make decisions. It is one of the building blocks of the study of marketing and provides the student with a set of tools with diverse applications.
Rules & Requirements
Repeat Rules
Course is not repeatable for credit.
Requirements class fulfills
Meets Social & Behavioral Sciences, L&S Breadth
Reserved Seats
Reserved Seating For This Term
Current Enrollment
Open Reserved Seats:
10 reserved for All Undergraduate Students including Visitors
Textbooks & Materials
See class syllabus or https://calstudentstore.berkeley.edu/textbooks for the most current information.
Guide to Open, Free, & Affordable Course Materials
Associated Sections
None