This course addresses concepts and methods of user experience research, from understanding and identifying needs, to evaluating concepts and designs, to assessing the usability of products and solutions. We emphasize methods of collecting and interpreting qualitative data about user activities, working both individually and in teams, and translating them into design decisions. Students gain hands-on practice with observation, interview, survey, focus groups, and expert review. Team activities and group work are required during class and for most assignments. Additional topics include research in enterprise, consulting, and startup organizations, lean/agile techniques, mobile research approaches, and strategies for communicating findings.

Undergraduates interested in INFO 114/214 should waitlist for INFO 114. A very LIMITED number of undergraduates will be enrolled into this course. Please have a back up class as it is highly likely you will not get in.

Repeat Rules

Course is not repeatable for credit.